top of page

Privacy Policy

Privacy Policy for SOL Sound of Life Media LLC (dba C.A.R.B.-Verse, SOL Music, SOLTV, SOL Shopping Network, and Affiliates)

Effective Date: 11/04/2024
Last Updated: 12/04/2024

This Privacy Policy outlines how SOL Sound of Life Media LLC (collectively referred to as "we," "our," or "us") collects, uses, and shares your personal information when you interact with our platforms, including C.A.R.B.-Verse, SOL Music, SOLTV, and SOL Shopping Network. It also provides information on how your data is protected, particularly for residents of the European Union (EU), to ensure compliance with regulations such as the General Data Protection Regulation (GDPR) and Markets in Crypto-Assets (MiCA) Regulation.

By using our platforms, you consent to the practices described in this Privacy Policy. For any inquiries, please contact us at:
solstaff@soundoflife.media
Address: 2601 Blanding Ave, STE C #248, Alameda, CA 94501

1. Personal Information We Collect

We collect and process the following categories of personal information to provide and enhance our services:

1.1 Information You Provide

  • When you register for an account: Username, email address, and password.

  • When you participate in transactions: While we do not directly collect financial details, we may access publicly available information on blockchain transactions (e.g., wallet addresses and transaction history).

  • When you contact support: Any information provided voluntarily, such as your name, email address, and the content of your inquiry.

1.2 Information We Collect Automatically

  • Platform Usage Data: Information on pages viewed, actions taken (e.g., in-game activities), and interactions with features or advertisements.

  • In-Game Chat History: To monitor compliance with our terms of service and foster a safe community.

  • Device and Browser Data: IP address, operating system, device type, and browser settings to ensure platform compatibility and security.

1.3 Special Categories of Data

  • Blockchain Data: As blockchain transactions are public by design, we may process publicly available data related to your activities, such as wallet addresses and transfers.

  • Geolocation Data: For EU users, we process limited geolocation data to comply with GDPR requirements for data transfer and transparency.

2. How We Use Your Personal Information

We use your information to provide secure, efficient, and personalized services across all our platforms. Specifically:

  • To Deliver Services: Authenticating users, processing transactions, and enabling features like NFT minting, gaming, and platform access.

  • To Enhance User Experience: Customizing content, improving platform performance, and developing new features based on usage patterns.

  • For Legal Compliance: Meeting obligations under GDPR, MiCA, and other regulatory frameworks, including fraud prevention, market manipulation safeguards, and data security standards.

  • For Communication: Responding to inquiries, sending transactional updates, and sharing updates about our services and policies.

3. Sharing Your Personal Information

We do not sell your personal information. However, we may share data in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our platforms, under strict confidentiality and data protection agreements.

  • Legal Obligations: With law enforcement agencies, regulators, or courts if required by law or to enforce our rights, prevent fraud, or protect other users.

  • Blockchain Networks: Blockchain transactions, by their nature, are public and visible to others. While we cannot control blockchain transparency, we ensure compliance with MiCA requirements for crypto-asset services.

4. Your Rights

Depending on your location and applicable regulations, you have the following rights regarding your personal information:

4.1 Rights for All Users

  • Access and Portability: Request a copy of your personal data in a commonly used format.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your personal data where it is no longer necessary or legally required.

4.2 Additional Rights for EU Residents (GDPR)

  • Restriction of Processing: Limit processing of your data under certain circumstances.

  • Data Transfer Consent: Withdraw consent for transferring data outside the EU/EEA, where applicable.

  • Object to Processing: Object to data processing based on legitimate interests or direct marketing.

To exercise these rights, please email solstaff@soundoflife.media.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. For blockchain-related data, retention is dictated by the immutable nature of the blockchain.

6. Data Transfers (EU/EEA Residents)

To comply with GDPR and the Charter of Fundamental Rights of the European Union, we ensure that any transfer of personal data outside the EU/EEA is safeguarded by:

  • Using Standard Contractual Clauses (SCCs) approved by the European Commission.

  • Ensuring recipients adhere to GDPR-equivalent protections.

7. Security Measures

We implement industry-standard security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, loss, or misuse.

8. Children's Privacy

Our platforms are not directed to children under the age of 13. If we become aware that personal information of a child under 13 has been collected without parental consent, we will delete such data promptly.

9. Compliance with EU Crypto and Privacy Regulations

Markets in Crypto-Assets (MiCA) Regulation

We adhere to the following principles:

  • Transparency: Full disclosure of NFT issuance details and blockchain-based transactions.

  • User Protection: Safeguards for NFT and crypto-asset holders, including fraud detection and prevention of market manipulation.

Regulation 2023/1113

For all crypto-asset transfers, we collect and retain sender and beneficiary information to meet anti-money laundering (AML) requirements.

General Data Protection Regulation (GDPR)

We comply with GDPR’s principles of transparency, accountability, and user consent for data processing within the EU.

10. Third-Party Links and Services

Our platforms may contain links to third-party websites or services. These are not controlled by us, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before engaging.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new practices, technologies, or regulatory changes. Updates will be posted on this page with the “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: solstaff@soundoflife.media
Mailing Address: 2601 Blanding Ave, STE C #248, Alameda, CA 94501

bottom of page